Policies

TURNAROUND TIME
  • Standard non-sign orders have a 14 business day turnaround time.
  • ALL wooden signed have a six (6) week turnaround time
  • ALL fundraiser candle collections have a set closing date and will ship within 14 days after closing unless stated otherwise in the listing. 
** When checking out with an order that included items with different ship dates all the items will be shipped on the latest turnaround time**
If you are needing to change or update a shipping address or request a rush order (subject to additional cost) you may do so by emailing at mymissingpieceshop@gmail.com
ALL SALES ARE FINAL UPON CHECKOUT. WE DO NOT OFFER REFUNDS, RETURNS OR EXCHANGES, UNLESS AND ERROR OR DAMAGE OCCURRED ON OUR END.
 
SHIPPING
All United States orders will ship with USPS ground (2-8 business days) If you have received tracking information and your order still states "Pre-shipment" after a week. Please notify us via email as we have had issues with a package not being scanned in during our large pick ups or drop offs. 
If you are needing and order Rushed or should like to choose a quicker shipping option please request that via email prior to checking out and we will be happy to create a custom listing for you.